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Solt Game FAQ – Answers for Pakistani Players 2025

Everything you need to know about Solt Game — from creating your account and depositing PKR, to understanding bonuses, cricket betting markets, and how to withdraw your winnings. Browse by category or search below.

Try: "Easypaisa deposit", "password reset", "VIP cashback"
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Rs 200
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Account & Registration10
Deposits8
Withdrawals8
Bonuses & VIP Club9
Cricket Betting8
Games & Slots8
Security & Login5
Responsible Gaming4
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Account & Registration10

Creating a Solt Game account is free and takes under two minutes. Click the Register button at the top of the page, fill in your full name, Pakistani mobile number (03XX-XXXXXXX format), and email address. On the second step, enter your date of birth, choose a password, accept the Terms and Conditions, and click "Create My Account Free." You will receive a verification email — click the link inside, make your first PKR deposit, and you are good to go.

You must be 18 years of age or older to register and use Solt Game. Your date of birth is collected during registration and verified against any identity documents requested before large withdrawals. Accounts found to belong to players under 18 are closed immediately and any deposited funds are returned.

No. Each player is permitted one account on Solt Game. Creating multiple accounts — whether under the same or different names — violates the Terms and Conditions. If duplicate accounts are detected, all accounts may be reviewed and winnings voided. If you have forgotten your login details, use the "Forgot password?" link rather than registering again.

After registration, Solt Game sends a verification link to your registered email address. Click that link to confirm your email. Your mobile number is verified when you complete your first OTP-based login or deposit. For higher withdrawal limits, a government-issued ID (CNIC) verification may be requested. The verification process typically completes within a few hours of submitting documents.

Yes. You can update your registered email or mobile number from your Account Settings. For security reasons, changing contact details requires you to verify both the old and new contact — you will receive an OTP to your current mobile or a link to your current email to confirm the change. If you no longer have access to your old contact details, contact support at support@soltgame.im for assisted verification.

To close your Solt Game account permanently, contact support at support@soltgame.im from your registered email address. Any remaining PKR balance will be returned to your verified payment method before closure. Note that account closure is different from self-exclusion — self-exclusion is available directly in your account settings and is the recommended tool if you are taking a break from gaming for responsible gaming reasons.

On the Login page, click "Forgot password?" and enter your registered email address. Solt Game will send a password reset link to that email within a few minutes — the link is valid for 30 minutes. If you do not see the email, check your spam folder. If you no longer have access to your registered email, contact support with your mobile number and CNIC details for assisted password reset.

CNIC (Computerised National Identity Card) verification may be requested before processing larger withdrawals. This is a standard identity verification step — it confirms that the account belongs to the registered player and helps prevent fraud. You only need to submit your CNIC once. The process is straightforward: upload a clear photo of the front and back. Verification is typically completed within a few hours.

Account locks are typically triggered by unusual login activity, too many failed login attempts, or a pending review. If your Solt Game account is locked, contact support at support@soltgame.im with your registered email address and mobile number. Our team will investigate and, if the lock was triggered in error, restore access promptly. Do not create a new account while an existing account is under review.

Yes. The Login page offers two methods: email + password, and mobile OTP. Switch to the "Mobile OTP" tab, enter your Pakistani mobile number in the format 03XX-XXXXXXX, and tap "Send Login Code." You will receive a 6-digit OTP by SMS — enter it to complete the login. The code expires in five minutes. This method is useful if you prefer not to save a password or are using a shared device.
Deposits8

Log in to your account, go to the Cashier/Deposit section, and select Easypaisa or JazzCash as your payment method. Enter the amount you wish to deposit (minimum Rs 200) and the mobile number linked to your wallet. You will receive an OTP confirmation on your phone — approve it to complete the deposit. Funds are credited to your Solt Game PKR wallet within seconds in most cases.

The minimum deposit on Solt Game is Rs 200 via Easypaisa or JazzCash. For IBFT (bank transfer) and Visa/Mastercard card payments, the minimum is Rs 500. There is no maximum deposit limit set by Solt Game — however, your individual payment provider (Easypaisa, JazzCash, bank) may have its own daily transaction limits which apply independently.

Most deposits via Easypaisa or JazzCash are credited within 30 seconds. If your deposit has not appeared after five minutes, check your payment app to confirm the transaction went through and note the transaction reference number. Contact Solt Game support at support@soltgame.im with the reference number, amount, and time of the transaction. Our team will trace the payment and credit it manually if confirmed. IBFT bank transfers may take up to two banking hours during working days.

Solt Game accepts the following PKR deposit methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT (interbank fund transfer from any Pakistani bank), and Visa/Mastercard debit or credit cards issued by Pakistani banks. All transactions are in PKR — there are no currency conversion fees. Solt Game does not accept foreign payment methods or cryptocurrency.

Solt Game does not charge any fee for deposits. The full amount you deposit is credited to your PKR wallet. Your individual payment provider (Easypaisa, JazzCash, bank) may apply their own transaction charges — check with your provider if you are unsure. Solt Game has no control over fees charged by third-party payment processors.

Yes — and we encourage it. From your Account Settings under the Responsible Gaming tab, you can set daily, weekly, or monthly PKR deposit limits. Once a limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before the higher limit activates. See our Responsible Gaming page for full details.

Yes. Your 100% welcome bonus — up to Rs 50,000 in bonus funds — is credited automatically when you make your first qualifying deposit. You do not need to enter a code unless you have a specific promo code from a promotion. The minimum qualifying deposit for the welcome bonus is Rs 200. Bonus funds appear in your wallet immediately after the deposit is processed.

Never. Solt Game does not extend credit, offer loans, or advance funds to players under any circumstances. Every rupee in your gaming wallet must come from your own verified payment method. If you receive a message from anyone claiming to offer credit on behalf of Solt Game, it is not from us — report it to support@soltgame.im immediately.
Withdrawals8

Log in, go to the Cashier/Withdrawal section, select your preferred payment method, enter the amount, and confirm. Withdrawals go back to the same payment method you used to deposit — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard. Mobile wallet withdrawals typically complete in 10–20 minutes. Bank IBFT transfers may take up to two banking hours.

The minimum withdrawal amount on Solt Game is Rs 500. There is no hard maximum withdrawal limit set by the platform, though very large withdrawals may require identity verification before processing. VIP Club members at higher tiers benefit from priority withdrawal processing and may have enhanced limits.

Easypaisa and JazzCash withdrawals are typically processed within 10–20 minutes of approval. NayaPay and SadaPay are similar. IBFT bank transfers take up to two banking hours during regular banking days. Visa/Mastercard refunds may take 3–5 banking days depending on your card issuer. Larger withdrawals requiring identity verification may take additional time — usually resolved within 24 hours.

If your withdrawal has been pending for longer than the typical processing time (20 minutes for mobile wallets, two hours for IBFT), contact Solt Game support at support@soltgame.im with your withdrawal reference number, amount, and destination details. In most cases, delays are caused by additional verification requirements or temporary issues with the payment provider — our team will investigate and resolve it.

Solt Game does not apply any withdrawal fees to player accounts. The full amount requested will be sent to your payment method. Your payment provider may apply their own receiving fees — check your Easypaisa, JazzCash, or bank's terms for any applicable charges on incoming transfers. Solt Game has no control over third-party provider fees.

Bonus funds — including welcome bonus funds — are subject to wagering requirements before they can be withdrawn. The wagering requirement and any minimum odds conditions are displayed clearly on the promotion page when you claim a bonus. Once the wagering requirement is met, any resulting balance becomes real PKR that can be withdrawn normally. Your real money balance can always be withdrawn at any time, independent of any active bonuses.

For security and compliance reasons, Solt Game requires withdrawals to return to the same payment method and account used for deposits in the first instance. If you need to withdraw to a different method — for example, if your Easypaisa number has changed — contact support at support@soltgame.im. Additional verification will be required before the alternate withdrawal method is approved.

If you choose to self-exclude from Solt Game, your remaining PKR real-money balance will be returned to your verified payment method within the standard withdrawal processing timeframe. You do not lose your deposited funds by self-excluding. Bonus balances that have not completed their wagering requirements are forfeited upon self-exclusion.
Bonuses & VIP Club9

The Solt Game welcome bonus matches your first deposit 100%, up to Rs 50,000 in bonus funds. It is triggered automatically when you make your first qualifying deposit of Rs 200 or more — no code required unless you have a specific promo code. The bonus is credited to your wallet immediately. Wagering requirements apply before bonus-derived winnings can be withdrawn — these are displayed on the promotions page.

Yes. Solt Game offers regular reload bonuses, daily promotions, and seasonal offers for existing players. These are communicated via your account inbox, email, and SMS (if you have not opted out of marketing). Checking your account daily ensures you never miss a promotion. VIP Club members at higher tiers receive additional exclusive offers not available to all players.

During registration, there is a promo code field on the second step of the registration form — enter your code there before completing sign-up. For existing players, promo codes can typically be entered in the Cashier section when making a deposit, or in the Bonuses section of your account. If you are having trouble entering a code, contact support and we will apply it manually.

Every Solt Game player is automatically enrolled in the VIP Club from registration. You earn VIP points every time you place a bet on any game. Points accumulate and unlock higher tiers — each tier brings better weekly PKR cashback percentages, priority withdrawal processing, dedicated support, and exclusive promotions. Check your current tier and point balance from the VIP Club section of your account.

A wagering requirement (also called a playthrough or rollover) is the total bet value you need to place before bonus-derived winnings can be withdrawn. For example, a 20x wagering requirement on a Rs 1,000 bonus means you need to place Rs 20,000 in total bets before withdrawing those funds. Progress toward the wagering requirement is visible in your Bonuses section. Different games may contribute at different rates — check the bonus terms for details.

Yes. Most Solt Game bonuses have an expiry period — typically 7 to 30 days from the date of credit — within which the wagering requirement must be completed. If the wagering requirement is not met before the bonus expires, the bonus funds and any associated winnings are forfeited. The expiry date for each active bonus is displayed in your Bonuses section. Check this before you start playing to ensure you have enough time.

You can opt out of marketing communications at any time from your Account Settings under the Notifications or Responsible Gaming section. You can opt out of email marketing, SMS promotions, and in-app notifications independently. Opting out does not affect important account communications — you will still receive security alerts, deposit confirmations, and withdrawal notifications. You can opt back in at any time.

VIP Club cashback is calculated weekly and credited to your Solt Game wallet at the start of each new week (Sunday midnight Pakistan Standard Time). The cashback percentage depends on your current VIP tier. Higher tiers receive a higher cashback rate on net losses during the qualifying period. Cashback is credited as real PKR — no wagering requirement applies to cashback funds.

If Solt Game detects abuse of bonus terms — such as registering multiple accounts to claim a welcome bonus more than once, or using matched betting strategies to guarantee bonus profits — the relevant bonuses will be voided and any winnings derived from those bonuses may be forfeited. In serious cases, the account may be suspended. Bonuses are intended for genuine recreational players. If you are unsure whether a particular betting strategy is permissible under the bonus terms, ask support before proceeding.
Cricket Betting8

Solt Game covers a wide range of cricket markets including PSL (Pakistan Super League), Pakistan international matches (Test, ODI, T20I), the Indian Premier League, Big Bash League, The Hundred, ICC tournaments (World Cup, Champions Trophy), and other domestic T20 leagues from around the world. Live Cricket Scores are displayed alongside your bet slip so you always have current match data.

Yes — live in-play cricket betting is available on Solt Game. You can bet on match winner, next wicket, runs in the next over, and many other live markets while a match is active. Odds update in real time based on the current match situation. Live betting requires a logged-in account with funds in your PKR wallet. Access it from the Live Cricket section.

Solt Game offers a broad range of cricket bet types including: match winner, series winner, top batsman, top bowler, highest opening partnership, man of the match, total runs, total wickets, fall of next wicket, runs in a specific over, player performance specials, and many more. The exact markets available depend on the specific match and whether it is pre-match or in-play.

If a cricket match is officially abandoned before sufficient play has been completed to determine a result (as defined by ICC match regulations), most pre-match bets are voided and your stake is returned to your PKR wallet. Live in-play bets placed after the match started may be settled based on the available match data at the time of abandonment, depending on the specific market rules. Full details are in the Sportsbook Rules section of the platform.

Solt Game displays cricket odds in decimal format by default (e.g., 1.85 means you win Rs 85 profit for every Rs 100 staked, total return Rs 185). You can switch to fractional or American format from your account settings if you prefer a different format. The potential payout for any bet is always shown before you confirm your bet slip.

Cash out (early settlement) is available on selected cricket markets on Solt Game. When available, a cash out option appears on your open bet in the My Bets section. The cash out value reflects the current match situation and odds — it may be higher or lower than your original stake depending on how the match has progressed. Not all markets or match stages offer cash out.

Yes. Accumulator bets — where you combine multiple selections from different matches into a single bet with multiplied odds — are available on Solt Game's cricket sportsbook. Add multiple selections to your bet slip and choose "Accumulator" as the bet type. All selections must win for the accumulator to pay out. The potential payout is shown on your slip before you confirm. Minimum and maximum stake limits apply.

Live cricket scores on the Live Cricket Score page are updated in real time — typically within a few seconds of a ball being bowled. Scorecard data includes current batting partnerships, bowling figures, over-by-over run rates, required run rates for chasing teams, and fall of wickets. This live data is displayed alongside the live betting markets for the same match.
Games & Slots8

All slot games on Solt Game use a certified Random Number Generator (RNG) to determine outcomes — each spin is completely independent and fair. Each slot has a published Return to Player (RTP) percentage, which represents the average payout over a very large number of spins. RTPs are displayed on each game's information page. Outcomes cannot be predicted or influenced — every spin is a fresh random event.

Andar Bahar is a traditional Indian card game that is hugely popular among Pakistani players. A single card is drawn as the "joker" card. Players bet on whether the next matching-value card will land in the Andar (inside/left) or Bahar (outside/right) pile. Both live dealer and RNG (computer-generated) versions are available on Solt Game, with bets starting from Rs 10.

Crash games involve a multiplier that starts at 1x and increases as a round progresses. Players place a bet and must cash out before the multiplier "crashes" — if you cash out at 3x, you win 3x your stake. If the multiplier crashes before you cash out, your bet is lost. The crash point is randomly determined each round by a provably fair algorithm. Auto cash-out settings let you set a target multiplier in advance.

Virtual Sports are computer-simulated sports events that run 24/7, independently of real-world sporting schedules. Solt Game offers virtual football, cricket, horse racing, and more. Each event is resolved in a few minutes by an RNG, so you do not need to wait for a real match to finish. Bet types and odds are similar to real sportsbook markets. Virtual sports are available even during off-seasons and quiet sports calendars.

Esports betting on Solt Game covers major titles including CS2 (Counter-Strike 2), Dota 2, League of Legends, VALORANT, and FIFA/EA Sports FC. Major tournament events like The International, ESL Pro League, and VCT are covered with pre-match and live in-play markets. Esports betting uses the same PKR wallet as all other games on the platform.

Many slot games on Solt Game offer a demo/free play mode that lets you try the game with virtual credits before using your PKR balance. Look for the "Demo" or "Try Free" option on each game tile. Note that demo mode is not available for live dealer games, sports betting, crash games, or virtual sports — these require a real PKR balance to play. Winnings in demo mode are not real and cannot be withdrawn.

All games on Solt Game use certified RNG systems from licensed game providers. The software is regularly audited by third-party testing laboratories to ensure fair and random outcomes. Crash games and certain provably fair games display a verifiable hash before each round so players can independently confirm the result was predetermined and not manipulated. RTP and house edge information is available on each game's information page.

Yes. The entire Solt Game platform — including all slots, Andar Bahar, crash games, virtual sports, esports, and cricket betting — is fully playable on mobile browsers on both Android and iOS. No app download is required. The mobile version is fully optimised and supports touch controls. You can add soltgame.im to your phone's home screen from your browser menu for a one-tap shortcut that functions like a native app.
Security & Login5

Log in, go to Account Settings, and navigate to the Security section. Enable Two-Factor Authentication and follow the setup steps — this involves scanning a QR code with an authenticator app (Google Authenticator or any TOTP-compatible app). Once enabled, every login will require both your password and a time-based code from your authenticator app. We strongly recommend enabling 2FA to protect your PKR wallet.

Change your password immediately from the Account Settings if you can still log in. Then contact support at support@soltgame.im — our team can review your recent login history, end all active sessions from other devices, and temporarily lock your account while we investigate. If any unauthorised transactions were made, provide details and we will investigate. As a preventive measure, enable 2FA after regaining full control of your account.

Solt Game will never ask for your password, full OTP, or banking credentials via email, SMS, WhatsApp, or any social media channel. If you receive a message asking for these details and claiming to be from Solt Game, it is a phishing attempt. Do not respond, do not click any links, and do not provide any information. Forward the message to support@soltgame.im so we can investigate and warn other players if necessary.

Solt Game stores personal data securely in encrypted form. Data is collected only as required for account operation, payment processing, and regulatory compliance. It is never sold to third parties. You can request a copy of the data held about you or request deletion (subject to legal retention requirements) by contacting support. Full details are in our Privacy Policy.

Yes. The Solt Game platform uses TLS (Transport Layer Security) encryption on all connections — look for the padlock icon and "https" in your browser address bar. Login credentials, payment details, and personal information are encrypted in transit. Solt Game also uses server-side security measures including rate limiting, session management, and intrusion detection to protect player accounts and data.
Responsible Gaming4

From your Account Settings, go to the Responsible Gaming tab and select "Cooling-Off Period." Choose 24 hours, 7 days, or 30 days. The cooling-off takes effect immediately — you will be logged out and cannot log back in or make deposits for the duration. Your balance is preserved and withdrawals can still be processed by contacting support. Full details on all responsible gaming tools are on our Responsible Gaming page.

If gaming is affecting your daily life, finances, or relationships, the first step is to use the responsible gaming tools on Solt Game — deposit limits, cooling-off, or self-exclusion. These are available 24/7 from your account settings with no application needed. We also encourage you to speak to a trusted family member or friend. For serious concerns, Pakistan has mental health helplines including the Umang helpline at 0317-4288665. Solt Game support can also guide you to appropriate resources — contact us at support@soltgame.im.

Solt Game is strictly 18+. For households where devices are shared with younger family members, we recommend using your device's built-in parental control settings to restrict access to gaming websites. Always log out of your Solt Game account when leaving a shared device. Do not save your password on shared devices. If you believe a minor has accessed your account, contact support@soltgame.im immediately — we will investigate and take appropriate action.

Solt Game provides six core responsible gaming tools, all accessible from your Account Settings without needing to contact support: (1) Deposit Limits — daily, weekly, monthly; (2) Session Time Reminders — alerts you after a defined period of play; (3) Cooling-Off Period — temporary account suspension; (4) Self-Exclusion — permanent exclusion for a minimum of six months; (5) Activity History — full view of all bets, deposits, and sessions; (6) Marketing Opt-Out — stop all promotional communications. See our Responsible Gaming page for full details on each tool.

Why Pakistani Players Trust Solt Game

The answers in this FAQ reflect a platform built for Pakistan — PKR-first, locally relevant, and genuinely committed to player experience.

Easypaisa & JazzCash Native Support
Deposits and withdrawals via the payment methods most Pakistani players actually use — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and Visa/Mastercard. No foreign currency, no conversion fees, everything in PKR.
PSL and Pakistan Cricket Covered
Live in-play markets on PSL, Pakistan internationals, and major T20 events. Real-time scores alongside your bet slip so you are never betting without current match data.
24/7 Support in Pakistan Standard Time
Support operates around the clock in PKT — not a distant time zone. Live chat and email are available for anything not answered in this FAQ, including urgent account or payment issues.
VIP Club With Real PKR Cashback
Every account earns VIP points from the first deposit. Weekly cashback in PKR — no wagering requirements — along with exclusive promotions and priority withdrawals for higher-tier members.
Certified Fair Games
All slots, crash games, Andar Bahar, and virtual sports use certified RNG systems audited by third-party labs. RTPs and house edge are published transparently on every game page.
Built-In Responsible Gaming Tools
Deposit limits, session reminders, cooling-off, and self-exclusion — all accessible from your account settings, no application needed. Solt Game takes responsible gaming seriously, not as a checkbox.
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About This Solt Game FAQ

This FAQ page exists because we noticed that most questions Pakistani players send to Solt Game support fall into the same handful of categories — how deposits work, why a withdrawal is taking longer than expected, how to claim a bonus, what happens to a bet when a match gets rained off. Rather than making players wait for a support reply every time, we have put the answers here in plain, straightforward language.

Every answer in this Solt Game FAQ has been written for the Pakistani context. That means the payment methods mentioned are the ones Pakistani players actually use — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfers, and Pakistani Visa/Mastercard. The currency throughout is PKR. The support contact times are in Pakistan Standard Time.

What to Do If Your Question Is Not Here

This FAQ covers the most common questions but it is not exhaustive. If you cannot find an answer to your specific question, there are two options. First, use the search bar at the top of this page — type a keyword related to your question and matching answers will be highlighted. Second, contact the Solt Game support team directly.

Support is available 24/7 via live chat (click the chat icon on any page) and email at support@soltgame.im. For urgent account or payment issues, live chat is the fastest route to a resolution.

Keeping This FAQ Updated

Solt Game updates this FAQ regularly as new features launch, payment methods are added, and promotional structures change. The answers reflect the current platform at the time of your visit. If you notice any outdated information — for example, if a payment method mentioned here is no longer available or a bonus structure has changed — please let us know via support@soltgame.im and we will update the relevant answer.

For legally binding terms governing your Solt Game account, refer to the Terms and Conditions and Privacy Policy. The FAQ is intended as a practical guide and does not supersede the formal terms. Similarly, the Responsible Gaming page contains the complete, detailed description of every player protection tool available on the platform.

Still Have a Question?

Our support team is available around the clock in Pakistan Standard Time — no bots, no overseas call centres.

Email Support
Send your question to support@soltgame.im and receive a reply within a few hours. Include your registered email address and account details for faster resolution.
Live Chat (24/7)
For urgent account or payment questions, live chat is the fastest option. Click the chat icon on any Solt Game page to connect with a support agent in Pakistan Standard Time.
Response Times
Live chat: under 3 minutes during peak hours. Email: typically within 2–4 hours. Complex account reviews may take up to 24 hours but we will keep you updated throughout.
Security Reminder
Solt Game support will never ask for your password or full OTP code via any channel. If any message asks for these, do not respond — report it to support@soltgame.im immediately.

Ready to Play on Solt Game?

If this FAQ has answered your questions, there is nothing standing between you and your first bet. Register in under two minutes, deposit from Rs 200, and claim your welcome bonus.

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Still Not Sure? Our Team Is Here to Help

This Solt Game FAQ covers over 60 of the most common questions from Pakistani players. If your question was not covered here, live chat is available 24/7 and our email support team typically responds within two to four hours. We want every player to have a clear, confident understanding of how the platform works before they deposit a single rupee.

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18+ only. Please gamble responsibly. Responsible Gaming tools available.